Open-concept luxury master bathroom featuring a curbless walk-in shower, dark textured slate accent walls, and a freestanding tub.
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Effective Date: August 23, 2026

Business Name: XCEL TILE (DBA of Finer Flooring, LLC)

Website: https://xceltile.com

At XCEL TILE (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for tile installation and flooring services.

1. Information We Collect

We collect information that you voluntarily provide to us when you fill out a contact form, request a quote, call us, or communicate with us. This may include:

  • Contact Information: Your name, phone number, email address, and project address.
  • Project Details: Information about your tile installation, renovation preferences, or design requirements.
  • Website Usage Data: Standard log data collected automatically when you visit our site, such as your IP address, browser type, and pages visited (collected via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect solely to operate and improve our business services, including:

  • Responding to your inquiries, scheduling consultations, and providing project estimates.
  • Performing the tile installation and contracting services you hire us for.
  • Sending you updates, invoices, or customer service communications related to your project.
  • Improving our website functionality and local marketing efforts.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third-party tools or software used to run our business operations (e.g., website hosting, email communication, or CRM software), under strict confidentiality.
  • Legal Requirements: If required to do so by law, court order, or government regulation.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Choices and Rights

You have the right to request access to the personal information we hold about you, or to ask that we update, correct, or delete your information. To make a request, please reach out to us using the contact details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

  • Business Name: XCEL TILE (Finer Flooring, LLC)
  • Email: tile@xceltile.com
  • Phone: 719.789.TILE
  • Website: https://xceltile.com